Privacy policy

Van Kip : Privacy

We process your personal data to manage your purchases with Van Kip. We collect the personal information you give us such as your name, address and email address. We are committed to protecting your privacy and ensuring the security of your personal information.

Van Kip operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Van Kip is powered by Shopify, which enables us to provide the Services to you.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

What types of personal information do we collect

Personal Information:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • Account credentials

Other Information:

  • IP address
  • Cookies, information about your device and browsing behavior;
  • Browser type
  • Pages visited
  • Referring source
  • Transaction details
  • Purchase History

Personal Information Sources

  • Directly from you including when you create an account, purchase form, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you visit our websites, and through the use of cookies;

How We Use Your Personal Information

  • Processing and fulfilling orders
  • Communicating with you regarding orders, products, and services
  • Providing customer support
  • Sending newsletters or promotional materials (only with your explicit consent)
  • Arranging and facilitating the shipment of orders
  • Providing tracking information to customers
  • Ensuring successful delivery to the specified address
  • Facilitating payments
  • Managing refunds and fraud prevention
  • Analyzing customer engagement and campaign performance
  • Monitoring and improving our website and services
  • Ensuring the security and integrity of our platform

How We Disclose Personal Information

  • Shopify and other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

  • We never pass on, sell or exchange your data for marketing purposes to third parties outside of Van Kip. The processing of your personal data is based on your consent when you agree to direct marketing. These will be sent to you based on our legitimate interest.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Third Party Websites and Links

Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

How long we retain your personal information as long as you are an active customer.

Your Rights

  • Access the personal information we hold about you.
  • Correct inaccuracies in your personal information.

  • You have the right to object to the processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

  • Delete your account and personal information, subject to legal obligations.

Cookies

We use cookies to enhance your browsing experience and collect non-personal information. You can choose to accept or decline cookies in your browser settings.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact

If you have questions, concerns, or requests regarding your privacy or this policy, please contact us at: info@vankip.com